Shipping and Returns

Shipping:

Free shipping with purchases over $250 within New Zealand.  New Zealand shipping can take from three to five working days and allow one to two additional days for rural delivery.

Returns/Exchanges:

You can return your Soil & Sand garment at your own cost for exchange or refund within 14 days of online purchase.  The items must be returned unworn, unwashed, complete with the original swing tag and packaging, and accompanied by the original Soil & Sand sales receipt.  Please indicate the correct size or exchange item you are wanting to exchange clearly on the sales receipt.  We will ship the replacement/exchange at no extra cost to the customer.

Damaged Goods:

Damaged goods will be replaced or refunded (your choice). Please fill out the form at the bottom of your packing slip, tick the “damaged goods” option and indicate whether you opt for a refund, credit or exchange.

Send your returns to:

Soil & Sand Clothing
Attention: Returns
29 Crows Nest Road
Rd2, Hikurangi
0182
New Zealand


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