Privacy
Privacy at Soil & Sand:
Soil & Sand respects your right to privacy.
Soil & Sand collects and analyzes general usage information about visitors coming to our Web sites. This information is used to help us improve the quality of our Web site. Soil & Sand does not automatically collect information about individual users.
About Cookies
Sometimes our Web servers collect this general information with the help of cookies. A cookie is a small file that a Web site writes to your hard drive when you visit that site. Cookies can not read information from your hard drive or read information from other cookies. Cookies are only used on our sites to help us analyze general traffic patterns throughout our site and to assist you by preserving the contents of your shopping basket in the event of an accidental disconnection from the internet. A cookie is also used to store your contact details to assist you when making subsequent visits to our Web site. You can delete this contact details cookie if you prefer so that the details are not preserved – indeed, if you are placing your order from a computer that is not your own you are advised to delete this cookie.
If you turn off cookies in your Web browser, you will still be able to access and browse the Soil & Sand web sites.
When we ask for information through the use of an online form or through any other means such as phone, fax or mail, we will keep your information private. We must collect this information in order to process and fulfill your order. We maintain the information you provide (other than credit card information) to evidence that you have purchased a product and are a registered user.
Soil & Sand does not sell or otherwise give away your private information to any third party. We may provide name and address information to subcontractors to assist us in providing you with:
Soil & Sand informational newsletters
Notices of special offers
We require that the subcontractor agree that it will only use the information as specified by Soil & Sand. The subcontractor may not sell, give away or otherwise use the information. The information must be destroyed or returned to us when the subcontract is completed.
We use online credit card processing facilities such as PayPal and Stripe (subject to change). We do not maintain a database of personal credit card information.
Policy changes:
Soil & Sand may update policies from time to time. Whenever we make a change, we will post the updated policy at this site. We encourage all customers to check the policies periodically.
Questions?
If you have any questions regarding any policy or procedure, please contact us.